Terms of Service

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "User") and QRMind ("we", "our", "us") governing your access to and use of the QRMind platform, website, API, and all associated services (collectively, the "Service").

By creating an account, clicking "I agree", or otherwise accessing or using the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have authority to bind that entity.

If you do not agree to these Terms, you must not access or use the Service.

QRMind is a cloud-based asset management platform that allows businesses to track physical assets, schedule and log maintenance activities, manage teams and permissions, generate QR codes for assets, and utilise AI-assisted documentation features.

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

To access the Service you must register for an account. You agree to:

• Provide accurate, current, and complete registration information.
• Maintain the security of your password and account credentials.
• Promptly update your account information if it changes.
• Accept all responsibility for activity that occurs under your account.

You must notify us immediately at legal@qrmind.com if you suspect unauthorised use of your account. We are not liable for any loss resulting from unauthorised use of your account.

We reserve the right to suspend or terminate accounts that are dormant, involved in fraudulent activity, or in breach of these Terms.

Access to the full Service requires a paid subscription. Subscriptions are billed on a per-seat basis according to the pricing plan you select. Billing is managed through Stripe Inc. By subscribing you agree to Stripe's terms of service in addition to these Terms.

• Automatic renewal: Subscriptions renew automatically at the end of each billing period unless cancelled.
• Cancellation: You may cancel at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period. No refunds are provided for unused time.
• Price changes: We may change subscription prices upon 30 days' written notice. Continued use after the price change constitutes acceptance.
• Taxes: You are responsible for all applicable taxes. Quoted prices may exclude applicable taxes.
• Payment failure: If payment fails, we may suspend access to the Service until payment is received.

All fees are non-refundable except as expressly set out herein or required by applicable law.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You must not:

• Violate any applicable local, state, national, or international law or regulation.
• Upload, transmit, or share content that is unlawful, harmful, threatening, abusive, defamatory, obscene, or otherwise objectionable.
• Attempt to gain unauthorised access to any part of the Service, other accounts, or computer systems.
• Interfere with or disrupt the integrity, security, or performance of the Service or its underlying infrastructure.
• Use automated means (bots, scrapers, crawlers) to access or interact with the Service, except as expressly permitted by us in writing.
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the Service.
• Resell, sublicense, or commercially exploit the Service without our prior written consent.
• Use the Service to store or transmit malicious code.
• Impersonate any person or entity.

We reserve the right, without prior notice, to remove any content and/or suspend any account that we determine, in our sole discretion, violates these Terms or is otherwise harmful.

The Service and its original content (excluding content provided by users), features, functionality, trademarks, and technology are and will remain the exclusive property ofQRMind and its licensors. Nothing in these Terms transfers any intellectual property rights to you.

You retain ownership of all data and content you upload to the Service ("User Content"). By uploading User Content, you grant QRMind a non-exclusive, worldwide, royalty-free licence to store, process, and display your User Content solely for the purpose of providing the Service to you.

You represent and warrant that you own or have the necessary rights to all User Content you submit, and that it does not infringe any third-party intellectual property rights.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW,QRMIND EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

• We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components.
• We do not warrant the accuracy, completeness, or usefulness of any information on the Service.
• AI-generated content and maintenance suggestions are provided for informational purposes only and do not constitute professional engineering, safety, or legal advice. You are solely responsible for verifying and acting on any AI-generated output.
• We do not warrant that the Service will meet your specific requirements or expectations.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QRMIND, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, LOSS OF REVENUE, BUSINESS INTERRUPTION, OR THE COST OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATED TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO QRMIND IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED AUSTRALIAN DOLLARS (AUD$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

You agree to defend, indemnify, and hold harmless QRMind, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of the Service.
• Your User Content.
• Your violation of these Terms.
• Your violation of any third-party right, including intellectual property rights.
• Any claim that your User Content caused damage to a third party.

The Service integrates with third-party services including Supabase, Stripe, Resend, OpenAI, and Vercel. Your use of these services is subject to their respective terms of service and privacy policies, and we are not responsible for their acts or omissions. Links to third-party websites or services are provided for convenience only and do not imply our endorsement.

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination you must cease all use of the Service. We may delete your data after a 30-day grace period following account termination, unless retention is required by law. You may export your data before termination by contacting us.

Provisions of these Terms which by their nature should survive termination shall survive, including Sections 6 (Intellectual Property), 7 (Disclaimers), 8 (Limitation of Liability), 9 (Indemnification), and 13 (Governing Law).

We reserve the right to modify these Terms at any time. We will provide at least 14 days' notice of material changes by posting the updated Terms on this page and, where practicable, notifying you by email. Your continued use of the Service after the effective date of revised Terms constitutes your acceptance of the changes.

These Terms shall be governed by and construed in accordance with the laws of Queensland, Australia, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts located in Queensland, Australia to resolve any disputes arising out of or relating to these Terms or the Service.

Before initiating formal legal proceedings, the parties agree to attempt to resolve any dispute informally by notifying the other party in writing and allowing 30 days to resolve the dispute.

• Entire Agreement: These Terms (together with the Privacy Policy) constitute the entire agreement between you and QRMind regarding the Service.
• Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms remain in full force.
• No Waiver: Our failure to enforce any right or provision of these Terms is not a waiver of those rights.
• Assignment: You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
• Notices: Notices to QRMind must be sent to legal@qrmind.com. Notices to you will be sent to the email address associated with your account.

If you have any questions about these Terms, please contact us at: legal@qrmind.com